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FAQs

How do I order customized items?

  1. Browse the Price List page

  2. Once you have selected the item of your choice; click "Submit Request"

  3. You will be directed to ; submit all of your order desires (ie: item, color, quantity, size). 

  4. After your request has been made please allow 1-3 business days for a response. 

What is your return policy?

There are no returns. All sales are final due to items being personalized. Exchanges can be made if products received are damaged.

What are the payment options?

At the moment CreativitybyTee only accepts all major credit cards, Zelle, and PayPal. CreativitybyTee requires payment in full before production.

Do you ship international?

Creativity by Tee does not ship internationally. We only ship to the United States via USPS Priority Mail. All packages are accompanied with a tracking number.

What is the processing time?

Once a request has been made, please allow 1-3 business days for a responds to your request. After your order has been placed, please allow 5-7 business days for processing. If you ordered an Epoxy coated item please allow a additional 5 business days. Shipping can take up to 2-5 business days.

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